Home / Workforce Management / Employee Intelligence Complete Visibility into Every Workforce Activity Track attendance, tasks, and team activity with complete operational visibility Talk To An Expert Attendance Adherence Track attendance, tasks, and team activity with complete operational visibility Track attendance across QA teams against defined schedules in real time Monitor login activity, shift adherence, and schedule compliance across distributed teams Flag attendance deviations automatically for supervisor review and corrective action Generate structured attendance reports to support payroll, compliance, and performance cycles Task-Level Monitoring Monitor task-level activity across auditors and processors within defined QA workflows Track task initiation, progression, and completion against defined timelines and targets Identify idle time, task delays, and workflow gaps across individual and team-level processing Provide detailed visibility into work execution to support operational accountability Smart Alerts & Anomalies Configure rule-based thresholds to trigger alerts when performance deviations occur Detect anomalies in attendance, activity, and output patterns across teams automatically Surface exceptions to supervisors before they compound into operational gaps Escalate unresolved anomalies through structured alert workflows for timely intervention Activity Tracking Dashboard Consolidate attendance, task activity, and work status into one centralized operational view Track real-time work states across auditors, teams, and programs from a single dashboard Configure dashboard views by role for processor, supervisor, or operations leader visibility Support shift management and intraday workload decisions from live activity data
